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Customer Satisfaction Survey

Your opinion is important for us…it will help us to improve our quality of service

Please take 5 minutes of your time to fill the table below. Just tick the appropriate box

You visited one of our Customer Service Branch.  
Location and visibility of this PAEW branch office:
Availability of Parking:
External outlook of the Branch office:
Internal design of the Branch office:
Waiting time:
Staff Behavior:
Understanding of your request or compaint by the staff:
Staff knowledge and their ability to accomplish good service:
Quality and efficiency of the service delivered:
Time to deliver the services:
Easyness to contact PAEW:
Efforts of PAEW to improve the services:

 

You called our Contact Centre 1442  
Waiting messages were clear:
Waiting time before answer:
Welcoming quality:
Understanding of your query:
Staff knowledge and their ability to accomplish good service:
Quality and efficiency of the service delivered:
General opinion on the Call Center: